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Knowledge Base

Frequently Asked Questions

Answers to common questions about World Cup Hub.

01

Is World Cup Hub licensed and regulated, and which gambling authority issues its license?

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Yes, World Cup Hub operates under a licence from the UK Gambling Commission (UKGC) for UK players and a licence from the Malta Gaming Authority (MGA) for international customers. Both regulators require the site to meet strict fairness, player protection and anti‑money‑laundering standards. You can find the licence numbers in the footer of the site.

02

What payment methods can I use to deposit and withdraw funds on World Cup Hub?

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World Cup Hub accepts Visa, Mastercard and Maestro debit cards, e‑wallets such as Skrill, Neteller and PayPal, prepaid vouchers (Paysafecard), and bank transfers. Crypto deposits (Bitcoin, Ethereum, USDT) are also supported with instant processing. Withdrawals to e‑wallets usually complete within 24 hours; card and bank transfers take 3‑5 business days.

03

What are the wagering requirements for World Cup Hub's welcome bonus?

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The welcome bonus is a 100 % match up to $200 on your first deposit. It carries a 35× playthrough requirement applied only to the bonus amount, not the deposit. You have 30 days from the day you claim the bonus to meet the wagering; any unconverted bonus is then removed.

04

How does World Cup Hub verify my identity and age during registration?

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After sign‑up, World Cup Hub asks you to upload a government‑issued photo ID (passport, driver’s licence) and a recent proof of address (utility bill, bank statement). The KYC check is usually completed within a few minutes; in rare cases it may take up to 24 hours. You cannot wager real money until verification is approved.

05

What happens to my bet if a World Cup match is postponed or abandoned?

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If a match is postponed before its scheduled start time, all bets remain open until the match is rescheduled or the governing body declares it void. If a match is abandoned after the kick‑off, bets on markets that have a definitive result (e.g., the correct score at the time of abandonment) are settled accordingly; all other markets are void unless the official result is already determined.

06

Does World Cup Hub provide responsible gambling tools, and how can I set deposit or loss limits?

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Yes. Under the ‘Responsible Gaming’ section of your account you can set daily, weekly or monthly deposit caps, loss limits and session‑time reminders. You can also self‑exclude for a temporary period or permanently. All limits take effect immediately and can be adjusted only after the current cooling‑off period.